* all the prices do not include VAT / taxes in your local country if these are applied (In certain countries)
Premium features with every website include:
◉ Auto-updates and speed optimization
◉ Free SSL Certificate
◉ Dedicated account manager
◉ Protection from Malicious attacks (ex.DDos attacks)
◉ Unlimited Bandwidth
◉ Unlimited Pages
◉ Auto On-Page SEO Tools
◉ Drag & Drop Builder
◉ All In-house Widgets 100% Free
◉ Free Templates
◉ Simple set up
◉ Chat and Email Support 24/7
◉ Free Contact Forms and Google Captcha
◉ Free Image Gallery
◉ Google Fonts
◉ Flexible Payments - Monthly or Yearly
Can I apply changes to the website by myself?
Yes, Exai’s CMS is built for people with little to no experience in design or programming. Our drag and drop editor makes it possible for any business owner to take over the control of their website.
Do I need to make updates?
No, we do all the updates and technical maintenance of your website. You take care only of the content.
Do I need to pay for the technical maintenance?
No, your technical maintenance is covered with the hosting fee.
Can I access the CMS from different browsers or devices?
Yes, you can access the CMS and make changes from any computer or laptop with internet access.
Will the website load fast in different countries?
Yes, the Cloud Front technology makes it possible for your website to load fast wherever your visitors come from.
How do I edit my mobile version?
Most of the changes applied to the desktop version automatically apply on the mobile version. However, you can apply additional changes in the mobile studio in the CMS. You basically edit both mobile and desktop version from the same place.
Can I try EXAI before I buy the hosting?
After you sign up, Exai lets you use the free trial for 20 days. You can use all the functionalities Exai offers. No credit card is required to start your trial.
What type of support comes with EXAI Services?
Exai provides 24/7 full support. With every plan you get a dedicated account manager, online chat support and email support. As well as a library of support articles and videos.
What if I have more questions?
You can contact us via firstname.lastname@example.org or live chat on www.exai.com. Our agents are available to assist you 24/7 with any questions or inquiries.
What’s the length and costs of the plans?
Hosting plans can be purchased monthly or yearly. The annual subscription is discounted to $11.00 per month, paid once a year. The cost per month is $15.00, paid every month. There are no extra hidden costs on either plan.
Will I receive a proof of my payment?
Upon payment, you will receive an email with your receipt of payment. All your payments can be reviewed from website history by logging into the CRM.
Is EXAI only for business sites?
No, you can build any type of websites. Exai is a flexible website builder allowing you to build business websites, blogs, personal profile websites, etc.
Can I cancel the contract?
You may cancel your hosting subscription at any time. There are no cancellation fees associated with canceling your subscription.
What does your all-inclusive package include?
Our All Inclusive package includes hosting for your website, fully managed web builder, along with an exclusive range of free image galley, free fonts and full support. It does not include domain names and SEO services (learn more).
Do I need to download anything?
There is nothing to be downloaded. Exai provides a fully maintained cloud solution, that can be managed from your web browser. All upgrades and updates are carried out by Exai.
Is the online payment for EXAI subscription secure?
We are Level 1 Payment Card Industry Data Security Standards (PCI-DSS), which are the highest standards in the industry.
Can I receive a refund?
You may cancel any paid hosting plan (monthly or annual), within 14 days of having purchased the package. However, the already paid fees are non-refundable.